I run a GHA and just had a fairly major airline complain about one of my check-in staff for not using lipstick!

She had gone au naturel regarding her lips and I could not really see the problem.

I know most major airlines have rules regarding lipstick tones etc for cabin crew but I had never thought that airlines might like this applied to contracted ground staff too!

How offended would you be if your check-in agent had chosen to not apply lipstick?

(She was checking in Economy class pax if that makes a difference).