Originally Posted by
krazykanuck
Can I do a product change via SM? I want to turn my Hilton Reserve card into a Doublecash. Not because I want a Doublecash, but more for acct history/AAoA reasons.
When I couldn't get through on the phone,I was told by Live Chat that I could do a PC via SM,but was told by SM that it could only be done on the phone. Maybe you will have better luck.