Just came back from waterboom and found a bottle of Sparkling Wine in my room. Also got 2 phone calls from Room Director Mr Rudi and Club Manager Mr Kurniawan, they apologized for our incovenience. Mr Rudi also informed me, he has received my email that I sent to Sofitel GM. Nice gesture from hotel management. Really appreciate it.
Last edited by TeRriii; Jul 19, 2016 at 5:21 am