FlyerTalk Forums - View Single Post - Long call wait time Citi card center
View Single Post
Old Jul 18, 2016, 6:54 pm
  #2  
mrkymark
 
Join Date: Sep 2006
Location: SFO
Programs: BA Avios, UA MP, AA, Choice, Club Carlson
Posts: 1,096
40 min

Originally Posted by neuro0
I was on hold for more than 20 minutes and still holding trying to speak to a representative. At a moment, I thought I was calling a domestic airlines.

This is a record for me to reach a CC rep.
Took 40 min last Thurs - and before that it hung up on me after 32 min.
Very frustrating
mrkymark is offline