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Old Jul 17, 2016 | 4:14 am
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garykung
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Originally Posted by fliesdelta
Can anyone recommend a number to call at BofA for product conversions?

I'm having problems converting a AAA rewards card to the cash rewards card, I did online chat twice and got two different reasons as to why it can't be done (the card affinity, no card can be converted to the cash rewards).
Affiliated cards can be very restrictive in term of PC.

If you want to try, call the number on the back of your card. Once you reach a live rep, ask to be transferred to Product Change Unit.

If they don't understand, ask for a higher-tiered rep/supervisor.
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