Originally Posted by
neofung
after being failure in doing online check-in, my recent trips cannot capture my BA membership. Hence, no tier points and avios are being credited.
Used BA online tools to retrieve those missing avios but failed. Called BA and they said there were numerous cases. So if you are BA members and flying CX recently, please monitor carefully.
I'm having trouble having BA number show on online check in but the mobile boarding pass does show my lounge pass. Very strange. Will see if BA number prints at physical check in.
When the physical boarding pass printed out, my BA number was shown. My BA number never showed on my mobile boarding pass.
The points posted to my BA account automatically without intervention.