Originally Posted by
Non-NonRev
The BW review points out the difficult issues when an aging grande dame is not properly restored. In the 1970s, all funds were devoted to the construction of the Beverly wing, with little left over to rehabilite the old building. Subsequent owners have just applied band-aids, and the neglect is catching up with them.
You are so right. But actually, the hardware I wouldn't mind so much, but some of the staff members were either rude or overly full of themselves. And that is so not Four Seasons to me. They do hire for character over experience and at FS I met some of the kindest, most humble persons out there, who bring so much joy and passion to the hotels. But then again, after a night in the Wilshire Wing I felt I had figured out where Stephen King got the inspiration for The Shining.