Just saw another post that was written by the FTer (nothing imported from another website) & the � appeared (see link below*). At one point I thought it might be when someone cut/pasted from other websites, but again - this problem is recent, not old. One of the links I posted above was started in January of this year/was written by the OP of that thread (as is my example below - don't forget to go to the post vs. just copying it).
http://www.flyertalk.com/forum/26897235-post1.html
* I think I know what essxjay meant (had to re-read a couple of times) & she's mentioned a few, although there are a couple more that are substituting.
FWIW - yes I think this is an IB issue, not a user issue.