FlyerTalk Forums - View Single Post - Functionality issues/questions with "New" (Fall 2015) United.com
Old Jul 7, 2016 | 1:06 pm
  #1947  
wxguy
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Join Date: Dec 2004
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Originally Posted by iluv2fly
Question:

I had a ticket I had to cancel and UA saved it in their system.

Today I called and gave them the old PNR. They found it and changed the ticket for another future flight.

So later I went to my current reservations and did not find it. I then went to the "Past" and "Cancelled" reservations tabs and it wasn't there either.

So I put the PNR and my last name in the boxes at the bottom of the "Manage Reservations" page and it popped up.

Is there anyway that I can get this to appear on my "Current" reservations page?

Thanks.
I had that situation too. Was told emphatically, "no," by GS as well as Web support. Funny thing is that it appeared normally on the mobile app.
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