Oh, and just for fun, since the Canadian and U.S call centres are closed (it's 02:40 here), I decided to spend some $$$ and call the HKG #.

Well.......the poor young guy sitting at his desk in Cathay City said he's sorry, said he can't even check me in, said he can't send an email or SMS, said the CX site is down for maintenance......

I said, I get that maintenance happens, but it's the middle of the business day in HKG and it seems to me that's not a great time for CX to be down.

I also find it strange that there is no email address in the Contact Us page - not that it would change anything.

He told me I'm confirmed and I can pick up the boarding passes at the airport. I told him that I got my last CX BPs on my phone and I would like the mobile versions.

I'm also curious, if he says their own web capabilities are down or limited, how is this a good way to run a major airline? I doubt I'm the only one, but most others would not be posting to FT.

END RESULT: He said I should try again in 2 or 4 hours (me thinks he was just guessing)