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Old Jul 3, 2016 | 9:23 am
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nacho
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15 Years on Site
 
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 12,750
The worst RI I have ever stayed at

Check In PAG wasn't offered, asked if I have a car and I said yes and she said there is a $6 charge for parking at the hotel lot (basically a lot just like anywhere no security, no gate and it's outside). So I told her that I will move my car somewhere so I didn't pay the $6. I moved the car into the emtpy lot next to the hotel. Room Bit wear and tear. Very small (I think it's the smallest suite I have ever stayed at). The worst was the dishwasher powder - they provided 2 OPEN packs and I didn't realise and took one up and spilled all over. Dining Breakfast was like a circus - had to wait 30 minutes to get some potatoes, and they don't replenish milk. Location OK, close to Tysons Corner but nothing really special. You'll need a car to get around - although I think the hotel has complimentary shuttle. Overall Now MR has contacted the property and said they will get back to me and let's see what they say.I called Marriott CS at check-out because I know that if I don't demand the PAG compensation before I check out I won't get any. Also I got them to notice the issue at the pool too. I checked out on June 26 and the GM hasn't contacted me (although MR and the FDC said that he will contact me on June 27).Will not stay here again. Raised the issue abotu PAG and the FDC felt that I was trying to rob her $50. My kids were injured in the pool due to sharp base - 2 other kids toes were bleeding too. There were 2 other kids who have been staying there long had shoes on - after seeing my kids toes and fingers bleeding I realised why. The lifeguard told me that she brought the issue up and the management didn't do anything about it.
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