"You didn't build the system. But you are the point people we interact with, and some of your fellow screeners are sadistic little gestapo types who like nothing better than to prove their power to those rich people who can afford airplane tickets."

I agree that some might act that way. But you need to understand, that a lot of them are coming from military and police backgrounds, and it takes a few years to get out of that mind set.

Not saying all screeners are like these that came from the military or police, but some are. Some have openly admitted this to me in conversation at work but I've seen them tone down.

But one thing I would like to say, is the screeners in place now will be better then the ones before. If TSA makes a system that works and keeps people safe and happy, this screeners will be able to enforce and do those policies much better because of their backgrounds.

I might have upset a few screeners with and I do apologize for it, I didn't get the wording the way I wanted it.