LexPassenger,

You need to understand one thing. That website isn't exaclty helpful. You guys can go and read it all you want. TSA higher ups put one thing out to the public and then put something completely different out to the screeners.

We've made it clear that the shoe policy will piss people off to our management at are airport. But the fact is, with the shoe in place, pretty they want all shoes to come off or you get screened. The website doesn't say that but thats the policy we screeners are having to enforce.

And me having to be cheerful and such, I'm sorry it's my job. I have to be customer service all the way, even in the face of someone being rude. Can I call a supervisor if I feel this person is started to get upset, yup I can, but won't. I don't mind gettting someone venting to me, I understand why. But I won't stand for it going from rude, to personal attacks against me or physical assaults against me.

I go in and do my job. My job is going to bring me a lot of grief and pressure through out the day. But I live with it. This would all go alway if TSA got a clue but they haven't. I don't make it a point to harass passengers, as I get no pleasure out of it.


As for the terrorists comments, nope we never recieved training for it. We don't recieve photos of guys/gals that might possibly be in the US and should watch out for. TSA answer, is to treat everyone as a terrorists.

But for some reason a lot of people in the public can't connect point A to poinct C(A=Screeners, C=Higher Ups). They make us do these policies but the public blames the screeners themselves thinking it's our faults. Sorry if you ring but your shoes appear "susipicuos" as the site says, then you have to be screened. If the Supervisor/ Lead demands we do counties checks, then we have to.

LexPassenger I have no clue how many airports you fly out of, I don't know all the treatment you've gotten at them but understand something, we're their doing a job that we have to for the time being. There are policies in place that you don't even know or only half understand. I understand some screeners might be on power trips, or it might be like with me, that we're just tired of TSA and how it expresses it's policy to the public and then how they give them to us.

BTW CATSAscreener isn't a TSA screener. But he's shown that he takes his job very serious but he won't stand for people treating him like dirt. Thats your problem to isn't it, you feel your treated like dirt?