Originally Posted by
Mr. Strong
So I've recently encountered a Manage Booking issue that I haven't experienced before. I'm trying to change seat assignments for a roundtrip J ticket (bought on the CX website) that has 4 sectors.
I can't change any of my seat assignments and for each sector, there is a message stating:
"This flight sector does not allow seat request in advance.
For flights operated by Cathay Pacific and Dragonair, please check in online to select your preferred seat up to 48 hours before your flight. If you are not eligible to check in online, please proceed directly to airport for check-in.
For other flights, please contact the operating carrier’s reservations office for any enquiry."
I'm DM, this is a J class ticket and my MarcoPolo number is on the PNR.
The first 2 flight sectors are for a departure in 11 days and there are open J seats - 1st sector shorthaul and 2nd sector longhaul. The last 2 sectors are in mid-July and there are open J seats as well - the 3rd sector longhaul and 4th sector shorthaul.
I've never had this happen before and am wondering if anyone on FT has experienced this.
Same here. mpc SL + OWS in J and couldn't change my seat selection either