" . . . the E-visa process based in NY."
Did you go to the webpage linked above:
https://indianvisaonline.gov.in/visa/tvoa.html
Or did you get tricked by a third-party site pretending to be the official site, like this one:
http://www.indianvisaonline.org.in
Google makes real money placing these folks at the top of a search request. Shameful.