<font face="Verdana, Arial, Helvetica, sans-serif" size="2"> I have never seen a more disorganized, unprofessional, untrained, undisciplined, or mismanaged work force, at the management level, in my 35 years of association with the United States Government. Even today, as we speak, the arrogance of this agency, refusing to speak or answer letters to our United States Senators and Congressman, in that -- individually and collectively as a whole -- they are being ignored by TSA! To refuse to answer hundreds of complaints by their current work force, and refuse to respond to thousands of EEOC complaints and Civil Rights complaints, citing “National Security,” as one reason to not respond to these issues reminds me of a tactic that I read in a book while I was enrolled as a correspondence student in the United States Army Command & General Staff College, that corresponded to a similar tactic used by a government sponsored agency in Germany in 1939, to deny their population, and a select minority their basic human and civil rights under law. </font>