FlyerTalk Forums - View Single Post - Accorhotels.com website problems [Master Thread]
Old Jun 20, 2016 | 1:29 am
  #421  
carnarvon
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Join Date: Mar 2010
Location: France
Programs: FB Plat for Life, UAMP, BAEC, Accor ALL Platinum, Marriott silver, Hilton, Meliá silver.
Posts: 3,626
Earn points at LCAH partners links does not work. Customer service does not get it

I recently received an email from LCAH telling me I coudl earn points at parters.

The link for the list of partners does not work (page saying : "this address is not valid".

I inform CS.

1- They answer "one you reach 2000 points you can have a voucher issued"!!!

I tell them my question was not about vouchers but the link.

2- they answer : "sorry, please advise which browser, OS and send screen print"

I do (Windows 10, all browsers)

3- they answer "sorry for previous message. Please follow the link http://www.accorhotels.com/fr/leclub/benefits/partners/index.shtml"

I click on the link and get an error message "this address is not valid"

Told them.

Waiting for next episode.

P.S. However, I just realised that if I copy and paste the link instead of clicking on it, it works!!! List if partners quite limited though.

Last edited by carnarvon; Jun 20, 2016 at 1:35 am
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