I'd rather have a food plate or great amenity rather than a mediocre bottle of wine. It's all relative...and personal.

My Ambassador knows I'm a serious foodie and major wine/whisky aficionado. I often get a nice food/cheese platter when the food service is very good. I rarely get any wine since she knows I'm likely to think it subpar and/or amateurish. But a big surprise was the whisky cocktail that was set up for me in my upgraded suite at the W Bogota in February--one of their bartender's specialties that I most appreciated trying.

The personalization is such that my Ambasaador knows what I appreciate and sets it up most often (not always) for my stays. She most often sets these things up when I'm at luxury level accommodation or traveling with my husband or for leisure, as is my preference. But even the Westin Charlotte, LM Arlington, and LM Philadelphia stays last week for business had me upgraded to a suite or junior suite at least with appetizer plates and extra bottled water for me...and one small bottle of Makers. And all my rooms but one were preset to 68 F as I like. No notes from the GM...because I could care less about those.