Originally Posted by
Allie Abby
well I could not belive what happened to us ,we were at hfx airport talking to 3 westjet agents about our flight , I just said it would be a good story for the media , the 3 agents said u said media and they stopped talking , I couldn't belive it , we were having normal talk about us getting another flight , just that quick , they gave us a card ,flight interruption assistance card ,said call number on the card , they said were not talking anymore , was shocked , I just said u have to joking me , they said no , u said ur going to the media , that was it .is that normal for westjet to do ?
Apologies for pushing the media angle up thread to you. I have been on airline and frequent flyer forums for 15+ years and know quite a few of the long time players. In mentioning the media angle, I was Internet trolling a few regulars and got a good catch from the post I quoted below.
It appears in YHZ the OP did indeed catch onto the Westjetter unease and nervousness over their new wide body services that have been disasterous for the first 6 weeks of operation.
The LGW delays and cancellations could turn out to be the biggest negative medi event in WS history since the fall of 1996 shutdown over maintenance protocol And record keeping.
Originally Posted by
HangTen
Whilst you're at it, you better let CBC know about tonight's cancellation of Air Canada's Toronto - Manchester flight, (Thurs, June 9th).
Again to the OP, the poster quoted above is well known in the Canadian aviation forum communities as a member of Westjet's initial management team.
The trolling comment appears to have made its catch of the day.
Again apologies to the OP for getting them caught in the situation.
Originally Posted by
Ace Cdn
Bolding mine. I am not sure why people have such an issue with this. They have always been up front and stated it was buy on board. People jump at the cheaper fares but then have issue when everything is not free. Almost all north american carriers have buy on board. Calgary to Hawaii is over 6 hours and it is buy on board. Other airlines such as Air Asia, Scoot, WOW air all have buy on board their international flights so it's not like they are the only ones.
BoB only has been tried by a few mainline airlines, only to be retracted after numerous pax complaints. A few European ULCC operations have tried the BoB approach with success.
Another part of the confusion is that Charter operations historically had free meals for prices equivalent to WS, so it is WS being unique to the Canadian TransAt operation.