These idiots are starting ("starting"?) to piss me off. (Sorry for the English, but ze Freanch non comprennent rien!)

"We regret to inform you that your reservation last Feb 1 to 4 2016 at the hotel ibis xxxxx was not eligible to the offer “Receive up to €60 in points”.
According to the terms and conditions of this offer, Need to register to the offer before making the reservation."

This is after I sent the screenshot of my registration email acknowledgment from them, and after previously forwarding that email to them. And there were three previous stays, also qualifying for that offer. (Only needed 3 of the 4.) No mention by them, though I detailed all four.

Now, I dive back in to the saved data (after regaining a modicum of patience for it) to make my case, and also begin to decide just how much I want these dealings to ripple outward across that great WORLDWIDE WEB.

I only participate further with Accor after all this because I like the hotel and the people who work there. But to make an offer, and then force us to crawl for these benefits is not worthy of an international hotel chain.

"Les grandes personnes ne comprennent jamais rien toutes seules, et c'est fatigant, pour les enfants, de toujours et toujours leur donner des explications.

"Grown-ups never understand anything by themselves, and it is tiresome for children to be always and forever explaining things to them. "