Originally Posted by
samosa
So it depends--what would you want from them? For me, when I travel with family for a special occasion (usually wife's bday or our anniversary) I e-mail the hotel concierge or guest services in advance and ask for anything they can do and usually organize one hotel activity that brings them revenue. Almost always they acknowledge status and say an upgrade will be provided, sometimes they do it in advance so it shows up on the reservation. I expect that from these folks--but without me having to find an e-mail or call the hotel.
What email address do you use, or where do you find it? I'm PP and LP and have very sporadic luck in scoring an upgrade. I normally turn DOWN upgrades when I'm traveling alone for work (I don't need the space of a suite), but when my family is with me on a weekend getaway, I BEG for them. That's the ONLY time I need/want it, and I'm about 20% successful in getting them, even with PP/LP status.
Hoping maybe your route would work better for me than interacting with the front line folks with my requests.