Originally Posted by
bhrubin
There are many but none that I can find off the cuff. But anyone who knows anything about hotels knows already that Starwood was the leading luxury and upper upscale hotel group with the most properties in those rate determining brand spaces. ....
As those brand categories are defined by the average room rates commanded by properties, it should be obvious that Starwood therefore commanded higher average room revenues at its hotels than Marriott ever possibly could. Over 3/4 of Marriott's properties are in brands commanding less than upper upscale hotel rates.
Keep in mind that the Starwood CEO before all this started was focused on upscale properties because of the profitability but became under a lot of pressure by the board to grow the midscale business because of growth. Ultimately, he was pushed out and we ended up here.
As to the ECS ... just received an email from my concierge. Wondering if she is in the US based on hours availability. And ... still not sure what I would use a concierge for ... I just want consistent upgrades and an understanding of the program.