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Thread: Who pays for bags damaged on an airport conveyor system?
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Old May 31, 2016 | 9:52 pm
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Tchiowa
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Originally Posted by Princess Cruiser
The top of the luggage belt on Southwest carousel number four in Tulsa is a luggage destroyer. The top of that carousel belt ate my TSA lock and completely ripped off my bag zipper pull tab. SW Tulsa bag agent says too bad, so sad. SW doesn't cover ripped off zippers, zipper pull tabs or broken off wheels. SW Tulsa bag agent says "I saw it happen to your bag and I've seen this happen to bags all the time." She doubt's that the airport will pay anything for bags that were observed by eye witnesses being damaged while transiting on the airport conveyor system..
The airline is responsible.
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