It may be a red herring, but my account was on the new interface with a CSP and FU, and then when I got approved for an MPE the new card wasn't showing up. The name on that card doesn't match how my name appears on my other accounts.

When I called to get the new card added, the CSR was having trouble to get it to link, and then told me she had to roll my account back to the old interface.

Maybe the new UI can't deal with multiple names on one account? At first I saw both names listed and the cards grouped under the two names, but now the second name stopped showing up. Still on the old UI though.