Originally Posted by
fransknorge
I am currently at the Sofitel Chicago, having checked in a few hours ago. So far so good: very welcoming check in, all Gold benefits given pro actively including a double upgrade, welcome gift (very good madeleines

).
However I am a bit annoyed by the credit card hold for incidentals, or rather by the amount: 380 USD hold for a stay which is entirely prepaid. I find excessive to hold so much. Is that the norm for this hotel ?
Hi,
I was there 3 weeks ago, just one night. I received all perks (I'm also gold, however, welcome gift arrived after I was in room), but no hold on card at all (also prepaid in my case).