I so hate Hyatt's IT issues. As I've said before on FT, why doesn't Hyatt put up a notification the night before like every other major company that relies on Internet revenue does? If this is not a preplanned outage and the site has again crashed then people need to be fired. Hire some competent IT people.
I have 4 separate Hyatt reservations I was just about to make. In each city I have 5 or more Hyatt hotel choices so on line price checking is required. Having a telephone agent check every price I can use at every hotel is going to take forever and I cant spend that time on a telephone right now.
I also can't just say that I'm moving my brand from Hyatt unless I want to abandoned my Hyatt Diamond for next year as I love my Hyatt points and status for vacation.
Over a barrel again. Really wish someone at Hyatt would take notice of this major ongoing issue and get it resolved.
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