FlyerTalk Forums - View Single Post - ARCHIVE: AA Five Star Service / FSS Personal Assistance (consolidated)
Old May 24, 2016 | 9:24 am
  #528  
ChicagoDave
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: Dec 2012
Location: ORD
Programs: AS, IHG Platinum, Marriott Gold, Hilton Gold, former AA EXP, UA Gold, Hyatt Diamond
Posts: 458
Originally Posted by JDiver
Five Star Service is not available at Sydney (so they offer n escort), but it has been included gratis at LAX on arrival (or departure, I suppose). Look for the FSS / Premium Services agent to meet you on the jetway by the aircraft door on arrival at LAX. They should pass through formalities with you, walk you to the ground floor entrance to Flagship Check-in, to the front of the security queue and from then - let them know in accord with your schedule - either from Gate 41 to the Tarmac and the Cadillac SUV for transport to the remote Eagle terminal and the "Eagle's Nest" Admirals Clublet, or to the Admirals Club and Flagship Lounge for some R and R (shower, libations and snacks, etc.) before taking you to the remote Eagle Terminal.

At least that's how it has worked for me, arriving on AA 73.
Does anyone know if this is documented anywhere? Or what services are included? I called the Five Star Service, and they didn't know about this. Thanks
ChicagoDave is offline