Originally Posted by
JDiver
Five Star Service is not available at Sydney (so they offer n escort), but it has been included gratis at LAX on arrival (or departure, I suppose). Look for the FSS / Premium Services agent to meet you on the jetway by the aircraft door on arrival at LAX. They should pass through formalities with you, walk you to the ground floor entrance to Flagship Check-in, to the front of the security queue and from then - let them know in accord with your schedule - either from Gate 41 to the Tarmac and the Cadillac SUV for transport to the remote Eagle terminal and the "Eagle's Nest" Admirals Clublet, or to the Admirals Club and Flagship Lounge for some R and R (shower, libations and snacks, etc.) before taking you to the remote Eagle Terminal.
At least that's how it has worked for me, arriving on AA 73.
Does anyone know if this is documented anywhere? Or what services are included? I called the Five Star Service, and they didn't know about this. Thanks