Originally Posted by
Lost
Make sure your name is spelled exactly the same when you make your reservation (and on your WN RR account) as it is on your GE account. This means same spelling, any special characters, capitalization, Jr/Sr/II/III/IV etc.
I have GE too and I'm 100% Pre when flying WN or any other airline that is a part of the program. No opt in; I just added my KTN to my RR account and that's it.
Yep, this is the correct answer. The first time it happened to me I called Southwest and got my name spelled in my RR account
exactly as it is on the GE account. Never had an issue since. (The original issue was a missing middle name.)
Since getting GE and having correct spelling, I am 100% on all flights on all airlines except Spirit (which of course does not support KT programs) and international carriers that don't support KT.