Originally Posted by
DeafFlyer
Wow! I didn't know that I made the rules! The world would be a better place if I got to make the rules.

I did not say you could not complain. I have no authority to do that.
I figured it would be easier to look at the positives than the negatives in this situation. Since they didn't get what they wanted, they likely won't be back. That's a good thing for you.
Wish it was the case but the husband was griping "they know me here..I have been coming here for 10 years etc".
10 years and he still could not figure out the basics.