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Thread: Can AA check me in for a flight on China Southern Airlines flight?
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Old May 22, 2016, 7:13 pm
  #14  
sombrachinesca
 
Join Date: Jul 2004
Location: Western PA
Programs: AA EXP/2MM
Posts: 441
Originally Posted by JonNYC
Or, as adults and experienced travelers, can't just learn to deal with it.
I think it is a valid frustration - one of the big selling points of alliances, JBA's, etc is the "seamless passenger experience" yet the examples of their not doing this are plentiful...

AA can't manage to get me a seat assignment in J on an Iberia codeshare without me calling both AA and IB 64 times. I've yet to have AA be able to issue onward boarding passes for connecting flights in Europe. etc...

Is it worth getting worked up about? obviously no. But I think it is a valid criticism that the reality of airline technology doesn't live up to the marketing hype.
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