Can AA check me in for a flight on China Southern Airlines flight?
May 20, 2016, 8:46 am
#1
Original Poster
Join Date: Jan 2013
Posts: 20
Can AA check me in for a flight on China Southern Airlines flight?
I am flying CLT-DFW-PVG and then I am hopping onto a China Southern flight to my destination within china. My flight was booked through Concur and the China Southern Flight shows up in my AA Record. As my flight leaves CLT more than 24 before my China Southern flight I won't be able to check in online. China Southern is Skyteam and not OneWorld if that matters.
I was hoping that AA can hand me my ticket for China Southern when I check in at CLT rather than having to hunt down the China Southern Desk in PVG as a non-Mandarin speaker. Does anyone know if this is possible? I have Concur checking but they are unsure right now.
I was hoping that AA can hand me my ticket for China Southern when I check in at CLT rather than having to hunt down the China Southern Desk in PVG as a non-Mandarin speaker. Does anyone know if this is possible? I have Concur checking but they are unsure right now.
May 20, 2016, 9:12 am
#3
Join Date: Jun 2009
Location: London, United Kingdom
Programs: British Airways Gold
Posts: 2,636
Almost certainly no, and it's really not that hard to 'hunt down' the China Southern check in desk at an airport with all the signs in English. You have to reclaim your bags anyway.
May 20, 2016, 9:20 am
#4
Original Poster
Join Date: Jan 2013
Posts: 20
Yep Concur just confirmed this. I don't plan on checking my bags so I will just find the China Southern kiosk. Thanks all!
May 20, 2016, 11:52 am
#5
Join Date: Jul 2010
Programs: UA
Posts: 257
Just a data point, I had a trip DCA-DFW-PEK-CKG earlier this year, with PEK-CKG on Air China (* alliance). I was able to get all boarding passes from AA's kiosk.
If AA and China southern are not in the same terminal, the walking distance between T1 and T2is long.
If AA and China southern are not in the same terminal, the walking distance between T1 and T2is long.
May 20, 2016, 6:20 pm
#6
Join Date: Jan 2016
Location: Chicago / Hong Kong
Programs: Bonvoy Ambassador; Hyatt Globalist; AA EXP; UA 1K
Posts: 133
Both AA and CZ operate from T2 at PVG, IIRC.
May 20, 2016, 9:22 pm
#7
Join Date: Aug 2002
Location: YYZ/MGA
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Posts: 7,607
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E-Ticket Interline Agreements
AB AC AF AI AM AP
AS AT AV AX AY AZ
A3 BA BB BE BR BW
CA CI CM CX CZ EI
ET EY FB FI FJ GF
GK G3 HA HG HU IB
IG JC JJ JL JQ KA
KE KL KQ KU KX LA
LH LO LP LR LX LY
ME MH MS MU NH NU
NZ OA OK OS OU OW
OZ PK PR PS PZ QF
QR RJ SA SK SN SQ
SU SV S7 TA TG TK
TN TP UA UL UP US
VN VS VW VY WP WS
XL ZK 3M 4C 4M 4O
7H 9B 9K 9W
Paper Ticket and Baggage Interline Agreements
MAY ISSUE TICKETS INCLUDING
AA AB AC AF AI AM AS AT AV AX AY AZ A3 BA
BB BE BR BW CA CI CM CO CX CZ EI ET EY FB
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JU KA KE KL KQ KU KX LA LH LO LP LR LX LY
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PS PZ QF QR RJ SA SK SN SQ SU SV S7 TA TG
TK TN TP UA UL UP US VN VS VW VY WP WS XL
ZK 2A 3M 4C 4M 4O 7H 9B 9K 9W
MAY CHECK BAGGAGE TO
AA AB AC AF AI AS AT AV AX AY AZ A3 BA BB
BE BR BW CA CI CM CO CX CZ EI ET EY FB FI
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KA KE KL KQ KU KX LA LH LO LP LR LX LY MD
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May 22, 2016, 5:44 am
#8
Join Date: Aug 2009
Location: MCO/FLL
Programs: AA-gold(MM); Marriott-Lifetime Titanium Elite; Hilton-Gold;
Posts: 503
I've been unable to checkin online for any China flights. I actually had a chat with the exp desk rep who told me, any trip to China, Hong Kong or Taipei, must check in at counter.
That has been my experience for my three trips this year, one to Shanghai, and two to Hong Kong.
That has been my experience for my three trips this year, one to Shanghai, and two to Hong Kong.
May 22, 2016, 7:51 am
#9
Join Date: Jul 2010
Programs: UA
Posts: 257
I've been unable to checkin online for any China flights. I actually had a chat with the exp desk rep who told me, any trip to China, Hong Kong or Taipei, must check in at counter.
That has been my experience for my three trips this year, one to Shanghai, and two to Hong Kong.
That has been my experience for my three trips this year, one to Shanghai, and two to Hong Kong.
May 22, 2016, 7:54 am
#10
Moderator: American AAdvantage
Join Date: May 2000
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Though Hong Kong SAR has no advance visa requirement, AA is still requiring documents check.
May 22, 2016, 2:32 pm
#11
Join Date: Jun 2001
Location: LAX
Programs: AA Gold (prev. Ex Plat for 10 years); DL Plat; UA Gold; Hilton Diamond
Posts: 2,338
Even if they are able to pull and image your boarding pass don't expect it to work. My experience is the Chinese carriers and airports like to see a locally printed boarding pass at the transit point. Went through this last year on a CA (Air China)-->SQ (Singapore) connection in PEK. Had the boarding pass issued at LAX but the transit point in PEK wanted us to re-check at the SQ transit desk.
May 22, 2016, 3:23 pm
#12
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Even if they are able to pull and image your boarding pass don't expect it to work. My experience is the Chinese carriers and airports like to see a locally printed boarding pass at the transit point. Went through this last year on a CA (Air China)-->SQ (Singapore) connection in PEK. Had the boarding pass issued at LAX but the transit point in PEK wanted us to re-check at the SQ transit desk.
Last edited by Microwave; May 22, 2016 at 10:29 pm
May 22, 2016, 3:32 pm
#13
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May 22, 2016, 7:13 pm
#14
Join Date: Jul 2004
Location: Western PA
Programs: AA EXP/2MM
Posts: 441
AA can't manage to get me a seat assignment in J on an Iberia codeshare without me calling both AA and IB 64 times. I've yet to have AA be able to issue onward boarding passes for connecting flights in Europe. etc...
Is it worth getting worked up about? obviously no. But I think it is a valid criticism that the reality of airline technology doesn't live up to the marketing hype.
May 22, 2016, 10:34 pm
#15
Moderator: American AAdvantage
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I think it is a valid frustration - one of the big selling points of alliances, JBA's, etc is the "seamless passenger experience" yet the examples of their not doing this are plentiful...
AA can't manage to get me a seat assignment in J on an Iberia codeshare without me calling both AA and IB 64 times. I've yet to have AA be able to issue onward boarding passes for connecting flights in Europe. etc...
Is it worth getting worked up about? obviously no. But I think it is a valid criticism that the reality of airline technology doesn't live up to the marketing hype.
AA can't manage to get me a seat assignment in J on an Iberia codeshare without me calling both AA and IB 64 times. I've yet to have AA be able to issue onward boarding passes for connecting flights in Europe. etc...
Is it worth getting worked up about? obviously no. But I think it is a valid criticism that the reality of airline technology doesn't live up to the marketing hype.