Has anyone noticed inconsistency lately with whether there is a receipt under the door in the morning? It seems like Marriott was always very good about this (which I think I should expect given that they still haven't figured out how to provide an email receipt prior to check out).

In the last few weeks, I've had 3 times where there was no receipt. Today at the REN Cincinnati I asked whether Marriott was no longer providing them under the door, and I was told that they physically can't do it, apparently there is no space under the door to slide the paper through.

I'm not sure if this was the case at the other properties. While it seems like a somewhat reasonable explanation, it absolutely defeats the whole point of mobile checkout. I'm not leaving the hotel without a receipt I'm not waiting for the email from Marriott 3 days later. And if there's an error, it's easier to address before I leave the hotel.

What have others experienced? I really hope they adopt Starwood's approach and send an email around 4 AM.