Excellent service
I must say, that Sixt have surprised me in every way possible.
I arrived at the Sixt office, about 90 minutes late for my pickup.
There was about 5 minute wait before a CSR was available.
When it was my turn, they kindly informed that they where all out of XFAR cars, and asked if i wanted to upgrade to a G-Wagon, for $100 extra each day (My rental was for 20 days, so i said no) she looked a bit dissapointed, probably due to that was the only "upgrade" from a XFAR that she had available.
She asked me to wait, while she tried to find me a car (Im guessing calling to other locations in the LA area)
After about 30 minutes (now i started to get annoyed, a 13 hour flight and then this..)
Anyway, she came out to me again, and said that she had pulled some strings, and she got me a "nice car". She just had to get a manager to approve it, and collect the keys from the manager.
The car i got?
A BRAND NEW, Range Rover Sport. It had 2 Miles on it.
Not any kind of Range Rover, fully decked out, the big engine, all bells and whistles. That was worth the 30 minute wait!
In my excitment of the car, I forgot to add my girlfriend as a driver on the rental. So when i got to Vegas, i drove to Sixt in Vegas, and asked if they could add her. Once again, sixt solved our issue, without hassle. We didnt bring her passport, but the CSR went to talk to a manager, and they let it slide without a passport. After we had added her as the driver, they asked if i didnt want to leave the car with them, I could pick any car they had in stock, as long as they got to keep the Range Rover. They had a brand new Corvette that i was eyeing, but seeing as i was about to do some long haul driving, i decided to stick with the Range Rover.
All in all, a very good experience with Sixt, im returning the car in 5 days, and im gonna miss it!