Originally Posted by
acousticbiker
- What's an 'op-up' and is there anything I need to do to be eligible for it?
Operational Upgrade - a/k/a you get it because the lower cabins are oversold. There is nothing you can do to force it.
Originally Posted by
acousticbiker
- Is the new departures lounge that I've heard about worth the extra work together to it? (compared to the arrivals one)
Not worth that at LHR given the pains and what you have to do to get back out.