Originally Posted by
belky15
I have been helping a friend identify flights (100% AC metal) and prices using the Matrix software. The only problem is that AC has not accepted the flights and prices being quoted to them. Google indicates that AC should accept the Matrix software results as AC uses the same software? Are we doing something wrong or is this an ongoing issue?
Does the itinerary include connections? ITA Matrix often looks for inventory on a segment by segment basis, but AC now manages inventory on an origin-destination basis. So if you had a K fare going A-B-C, there may be K on A-B and K from B-C but when those flights are considered together, K is not available.