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Old Apr 26, 2016 | 2:24 am
  #54  
rjn21
20 Years on Site
 
Join Date: Mar 2006
Location: UK
Programs: BA GGL, BA LTG/GFL, Honors Diamond, Accor Platinum, Bonvoy Silver
Posts: 882
£1965 of declined charges (1 transaction, but merchant tried to put it through 3 times, failing on each attempt) have matured from pending to real charges on my Amex. Curve don't answer phones. On calling you get Option 1 for stolen card, option 2 for all other enquiries, which then says see the website.

Currently disputing with Amex as "2 weeks" to refund would cross my billing cycle so I would have to front the cash.
ETA: Amex credited the amounts instantly on the phone, formal paperwork to follow to resolve it.

Last edited by rjn21; Apr 26, 2016 at 2:43 am
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