Originally Posted by
jimmymcs
Her works travel department booked the flight so it would be easier if she claimed through emirates herself. I dont seem to see anything on line how to go about with this claim?
Write a letter detailing the delayed luggage issue together with the Property Irregularity Report (PIR) number and itemise the details of items that needed to be purchased
State that the airline is liable for delayed luggage under article 19 the Montreal Convention
Originally Posted by Article 19
Article 19 — Delay
The carrier is liable for damage occasioned by delay in the carriage by air of passengers, baggage or cargo. Nevertheless, the carrier shall not be liable for damage occasioned by delay if it proves that it and its servants and agents took all measures that could reasonably be required to avoid the damage or that it was impossible for it or them to take such measures.
Post it to the mailing address of Emirates in UK
First Floor, Gloucester Park
95 Cromwell Road
London SW7 4DL
is the ticketing office for UK and may be suitable for posting a letter to
Good thing is that MoneyClaim Online is very easy for pursuing a claim in UK should Emirates choose not to pay voluntarily