I have the TR Visa CC and I spent more than the required $10,000 threshold in 2015 to qualify for VIP status for all of 2016. How can I verify that I actually have VIP status?

I called Comenity and TR and they both don't know how to verify. I am going to Vegas in a week and want access to all of the pools out there.

Any ideas?

I remember reading something saying that I would get a VIP card in the mail or something. I never received any card or even a notification that I became a VIP status member.