Oh, and the one from back in December -- hope it's not too late.

The final 5000 they denied because the booking was "made after 920".

My confirmation email came on 9/20, and I cancelled other reservations with preferred hotels to meet their promo requirements.

I've read that others have had the problem with the computer in Paris or wherever recording it as 9/21, but both I and the hotel were still in 9/20. I can send them the screenshot of the confirmation email if they'll give me an email address, not just the "missing points" rigamarole on the website.

Sheesh! Do they think we deliberately try to cheat them by booking a promo a day too late? I'm totally aware of their T&Cs, just not their gotchas.