Originally Posted by
SeeBuyFly
As CodeAdam10 has said, ask them to try booking AUH-JFK as a separate record ("in a separate window"). This will cost you more miles to book, of course, and you won't be able to do a free change.
I appreciate that this is a solution, but it's not really reasonable to have to pay another 25K per person because of a computer glitch. Is it really the case that I'm simply out of luck here unless I'm willing to fork over another 50K for the two of us? Has anyone been able to change multi-segment tickets in this situation?
