Originally Posted by
Widgets
It does!
Can you explain, even in vague details, how this does occur? I have experience continued declines in service at DL across the board, so when someone is doing a great job I want to acknowledge it. I don't always have JWD certs with me. Frankly, I've stop sending any comments to DL since it's become apparent that they don't really care. So if one sends a compliment, with details, via DL.com, does that really get routed appropriately, and what benefit does that provide the DL person (if you can provide even vague details)?