FlyerTalk Forums - View Single Post - Citi AA Platinum, Gold and Business cards.
Old Apr 6, 2016, 6:02 pm
  #1705  
Willbur
 
Join Date: Aug 2014
Posts: 736
Originally Posted by flyfaraway
Just closed the account via SM. They stated that the World and World Elite are considered the same product.

Here is the text:

Our solicitations are used as a way to encourage new business
or to offer an additional account to our customers. Therefore, we are
unable to apply the incentives mentioned in your solicitation to your
existing account.
If you wish to discuss options that may be available on your existing
account, please call us.

The AA World Platinum card and the AA Platinum World Elite card are
considered the same offer.

Your account does not qualify for the Special Offer to receive Bonus
Miles due to multiple accounts opened within the past 18 months.

Please respond to this message if you are requesting to close this
account.
I have no clue why an SM asking about W vs WE would be sent to Citi in this regard. If you don't get the bonus just have to move on - same happened to me, oh well.
Willbur is offline