Originally Posted by
AC14
Poor move to be honest, Accor will struggle to retain many loyal customers now.
I think Accor can be quite good sometimes, especially in parts of Asia Pac. I have considered other programs, but only Accor suited my travel patterns so I don't think they'll lose too many customers in this part of the world.
Although I find that it's more difficult to use the benefits given my tight schedules - quite often, I go home with the drinks voucher(s) unused, and I may choose a simple breakfast in a local-style cafe rather than having the same lounge buffet for the I-don't-know-how-many times. As for the evening cocktails? I'm out and about!