I guess this topic would be the best suited for my question...

Do you guys know if AY has a process of actively informing passangers about equipment change (other than the A350 is delayed, so you'll fly something else "campaign" they had last year)? Cause if they do, they've failed on it miserably.

The other week when starting my trip to SIN, my first flight was AY operated HEL-LHR. I've booked the emergency exit row aisle seat well in advance, as with my height that is more or less the only comfortable seat on AY's A32X fleet. The plane was supposed to be an A320, but when boarding noticed that we were getting on an A319. My seat was number wise exactly what I've asked for, but it was one row behind the exit row, due to the aircraft's different size...

For all honesty, I don't know anymore if the plane was changed last minute (we had a delay due to late arrival of plane), or already previously switched to the smaller one, as for the first time I was just simply clicking through check-in, without actually verifying all the details (lesson lerned, never do that again...).