Originally Posted by
AC888
I can see that resolving the knowledge gap issue. But what about the IT glitch? Oh AC...so many issues...
On the topic of the IT glitch, I noticed that depending on US vs. Canadian residency, you get different results when doing the upgrade availability preview. When I alerted the AC agent of this, she was able to replicate the results and was just as surprised as me.
Yup.
I've seen flights that are J1 when searching from the US, but J0 from Canada.