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Old Mar 30, 2016 | 6:02 pm
  #13  
superangrypenguin
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Join Date: Jun 2009
Location: YYZ
Programs: AC E50K (*G) WS Gold | SPG/Fairmont Plat Hilton/Hyatt Diamond Marriott Silver | National Exec Elite
Posts: 19,284
Originally Posted by AC888
Just had the same problem for AC846 (YYZ-MUC) on Apr 16.

Website shows upgrade is available with Latitude fare, but spoke to 3 different agents, who at first all insisted there is no R space and I need R space irrespective of booking class. Once they finally accepted that P space is all that's needed, they informed me there is no P space, attributing the website preview to an IT glitch.
Ask them to speak to the resource desk to resolve this issue.
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