Originally Posted by
Happy
Anyone has recent experiences in Spain?
Just read TripAdvisor reviews on the 2 AC hotels we will use in Madrid. One poster complained about being DCCed $40. The hotel replied about the transaction was automatic and they had no option, that it was up to the financial institution the poster banked with on how the charge was processed.
Of course this is a total lie. I wonder what is in the Wili about Spain on the complaint form still holds true.
I had some of the worst DCC experiences in Spain a few years ago. The hotel in Madrid DCC'd me after I specifically told them I wanted to be charged in Euros. Didn't realize it until I got back home and saw the charge (the DCC did not show on the receipt they gave me). They finally agreed to refund the difference after I complained to the manager.
Ran into it again at the cathedral in Seville when paying the entrance fee. The cashier said her boss told her she was required to select DCC if it was an option and refused to budge. Ended up paying cash as I didn't want to hold up the line. Also got hit with it at a small restaurant in Toledo, not given any option and was met with a blank face when I told them to charge me in Euros.