Originally Posted by
keloutwest
I know this sometimes is the case before it tickets. But it's fully ticketed and been a couple of days. I'll wait and see I guess if it changes.
Just an update that this seems to be happening on every single award ticket I purchase for myself, but not revenue tickets. Wants to charge me for E+ seating. Agents are able to manually force it free of charge, but initially the system wants to charge them as well.
MP desk suggested it could be a name matching issue. But I've used the same name that's been saved in my profile for years, and 2016 is the first year this has been an issue (was PremG last few years).
Any thoughts?