Originally Posted by
Sheep
Ok, so get this. I called up the Platinum desk and they said that even though it is showing as direct and 16,114miles LGA->HKG, because of the equipment change in DFW I should earn miles based on the distance inclusive of the connection, so 19,000 miles. I confirmed that this was the case despite the same flight number. (Only wish I had it in writing).
This is simply incorrect. Yet another agent making something up when they don't know the answer