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Old Mar 28, 2016 | 8:45 am
  #15  
rjw242
 
Join Date: Jul 2010
Location: SFO
Programs: AA EXP
Posts: 5,270
Originally Posted by Sheep
Ok, so get this. I called up the Platinum desk and they said that even though it is showing as direct and 16,114miles LGA->HKG, because of the equipment change in DFW I should earn miles based on the distance inclusive of the connection, so 19,000 miles. I confirmed that this was the case despite the same flight number. (Only wish I had it in writing).
This is simply incorrect. Yet another agent making something up when they don't know the answer
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