Originally Posted by
kipper
I've never had a problem earning or redeeming points at either of those.
In each of those chains, the server is supposed to ask if you are a member when they first approach the table. I don't know how many times I've said dang, I should have gotten free chips as I'm halfway through my meal. The to-go server at the local Chilis is the only one who asks me - probably because I'm one of the few who tips her well.
1. I have quite a few years on you. You probably remember to speak up before the server is clearing the plates away. I suffer from old-timers.
2. We don't go often enough due to a surplus of good non-chain restaurants locally so I tend to let points lapse.